All purchases are mailed to the address of your preference after
payments have been made. There will be a shipping and handling
charge that will be added to your invoice. This includes insurance and
is adjusted to your order. Our preference for shipping is via USPS.
Florida residence add 6% sales tax.
Waterhawk Creations takes an immense amount of pride in our
craftsmanship and quality of our products. We guarantee our pieces
free of craftsmanship defects. Some of the crystals may have inclusions,
fractures and small chips in some places, but there will be nothing that
would detract from its beauty, durability, or its use. If you are
not satisfied with the piece, please contact us in reference
to an exchange within 7 days of purchase.
Don & Daniella Waterhawk
We do not have a refund policy. Exchanges only within 7 days of
receiving order and one must contact us immediately with
exchange request. Thank you.